Privacy Policy

1. Our Privacy Philosophy

Pro-Chemicals was built on a simple principle: your data is yours, and yours alone. We use zero-knowledge architecture, which means we cannot access your encrypted content even if we wanted to. Privacy isn't a feature - it's our foundation.

2. What We Don't Collect

Unlike other email providers, we don't collect:

• IP addresses - We don't log where you connect from
• Metadata - We don't track who you email or when
• Behavioral data - We don't monitor your usage patterns
• Personal information - No phone numbers, real names, or ID required
• Browser fingerprints - No tracking cookies or analytics scripts
• Email content - Your messages are encrypted; we can't read them

3. What We Must Store

To provide email service, we store only:

• Your username - So you can log in
• Encrypted password hash - Zero-knowledge, we can't decrypt it
• Encrypted email data - Your messages, encrypted with your password
• Account creation date - To manage inactive accounts

All stored data is encrypted and inaccessible to us or anyone else without your password.

4. Zero-Knowledge Encryption

Your password is used to encrypt all your data on your device before it reaches our servers. This means:

• We never see your plaintext password
• We cannot decrypt your emails
• We cannot recover your password if you forget it
• Government requests for your data would yield only encrypted gibberish

This is not a bug - it's a feature. If we can't access your data, neither can anyone else.

5. No Advertising, No Tracking

We don't show ads. We don't scan your emails for marketing purposes. We don't build profiles on you. We don't sell data to third parties because we don't have any data to sell.

Our business model is simple: we provide free secure email because privacy should be accessible to everyone.

6. Legal Requests

We comply with valid legal requests, but there's not much we can provide:

• We can confirm if an email address exists on our system
• We can provide encrypted data (which is useless without the password)
• We cannot provide message content, metadata, or IP logs because we don't have them

We will never voluntarily cooperate with mass surveillance programs.

7. Anonymous Account Creation

You can create an account without providing any personal information. No phone number, no backup email, no identity verification. If you want to be truly anonymous, use Tor or a VPN when creating your account.

8. Third-Party Services

We don't use third-party analytics, advertising networks, or tracking services. Our website and email service are self-hosted and independent.

9. Data Retention

Your data remains on our servers as long as your account is active. We consider an account inactive after 12 months of no logins. Inactive accounts may be deleted to free up resources, but we'll send a warning to your email first.

You can delete your account at any time, and all associated data will be permanently erased.

10. Security Measures

We take security seriously:

• All connections use TLS encryption
• All stored data is encrypted at rest
• Regular security audits and updates
• Open-source code for transparency
• No single point of failure

11. Your Rights

You have the right to:

• Access your encrypted data (by logging in)
• Export your emails
• Delete your account permanently
• Use the service anonymously
• Not be tracked or profiled

12. Children's Privacy

Our service is available to users of all ages. Since we don't collect personal information, we comply with children's privacy regulations by default.

13. Changes to This Policy

If we change this privacy policy, we'll notify users via email and update the date at the top. We will never reduce your privacy protections without giving you the option to delete your account.

14. Transparency Report

We publish an annual transparency report detailing:

• Number of legal requests received
• Number of accounts affected
• Types of data requested
• Our responses to those requests

15. Contact

Questions about privacy? Contact us at: [email protected]

For security issues: [email protected]